In today’s modern business world, computers tend to rule our lives and while most of us know how to turn one on and operate it on a daily basis, when things go horribly wrong the cry around the office is usually: “Who we gonna call?”
Anthony Garbin of PC Connections is confident that the next time your business is experiencing technical difficulties, the number on the tip of your fingertips will be 1800 MYTECH (1800 698 324). Anthony has been in business in Weston Creek for 16 years servicing a wide range of computers and technical needs.
“One of the most frustrating issues facing today’s small to medium sized businesses is knowing who to call when the computers stop working,” Anthony said. “When your business has groaned to a halt because the computers have crashed or been infected with the latest virus, the last thing you need is to spend hours trying to find a technician whom you can trust.
“As someone who has been working in this industry for many years, I know only too well how difficult it is for small to medium sized businesses to find a technician they can rely upon. There is nothing worse than having a computer technician arrive, treat you like a complete idiot and then walk away from a problem unsolved.”
Anthony has joined the growing number of professional technicians throughout Australia who have become partners of Itensity, a brand new concept for the IT industry designed to assist businesses and residents with their growing technological needs.
Itensity Chief Executive and founder John D’Agostino said the aim of Itensity was to provide every small to medium business and residential customer in Australia with a friendly, efficient IT service, under an association brand similar to that of the MTA, CPA or Law Society of NSW.
“Through the 1800 MYTECH number, small to medium businesses and home computer owners can be assured that the technician who walks in their door has been carefully selected and met our strict criteria in order to provide quality assured service,” Mr D’Agostino said. “Customers will be able to contact us and have a local technician who is intimate with their technology and the issues they are facing visit their premises and speak to them in plain English in order to fix the problem.”
Mr D’Agostino said 1800 MYTECH was available to everyone, irrespective of the brand of computer or operating system they may have, or the size of their operation.
“Customers are offered a range of fixed fee packages and are assured of receiving top quality service for the best available price,” Mr D’Agostino said. “Regardless of whether you require immediate troubleshooting to fix a specific problem or require ongoing maintenance and preventative systems to help your IT environment run smoother, by simply calling 1800 MYTECH you will have access to one of our Itensity technicians who can provide quality assured professional assistance.”
Customers can provide feedback to Itensity over their level of satisfaction with their technician by calling 1800 MYTECH and are also able to receive regular IT industry information and updates through an e-newsletter facility available exclusively to 1800 MYTECH customers.
To discuss your computer needs, contact 1800 MYTECH today.
